Ketchikan, AKProfessional moving companies in Ketchikan can make the move to your new home exciting and enjoyable. Many people dread moving because they either had a bad experience with moving in the past or they are unfamiliar with how the process works. Luckily, a reputable mover has plenty of experience with moving homes and makes it their goal to provide their customers with quality service.

If you sense dishonesty, find another moving company. A reputable moving service will be able to answer any questions you have about their services and will try their best to fit them into your budget. Every legitimate moving company will issue their customers with a pamphlet which contains information regarding the rules and regulations a professional mover must abide by, by law. This pamphlet will also include your rights as a customer and what your responsibilities are during the moving process.


Be Available for Questions

As a new mover, you will more than likely have a lot of questions throughout the entire moving process. Your professional movers will also have questions for you in order to provide you with exceptional service. Your presence is required while the movers are taking inventory of your household goods. They will also be filling out an inspection report sheet which is done when documenting the condition of your property.


What is Arbitration?

This is a process that happens when a customer has a complaint about their moving company. A neutral arbitrator will be appointed to the case and will be in charge or resolving the dispute. Typically, these matters are handled in a private setting rather than a public forum. Arbitration is a much faster way to get results and is less expensive than going to court.


Provide Reliable Contact Information

After your home has been cleared and the moving van has been loaded, the next step is transportation. Make sure to give your mover a copy of the route you will be taking to get to your new home. The moving professional will also need a reliable number to call in case any unexpected changes take place. Make sure to notify your mover if there will be any changes in your plan such as a delay in your arrival time.

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